Contact information

Contact Information

Trade name: PickIt

Store operator: John Paguay

Website: https://getpickit.shop

Customer support email: support@getpickit.shop

Physical contact address: Barrio Colinas del Norte, LOTE21, Quito 170134, Ecuador

Customer service: Online support is available in English and Spanish. Our typical response time is 1–2 business days.

For questions about an order, include your order number and use the same email address provided at checkout. Do not send payment card numbers, passwords, or other sensitive credentials by email.